Employer requirements

Liveops internet requirements for work-from-home jobs

Sourced from Liveops's published postings and policies · Verified 2026-09-15

Liveops requires a wired internet connection via Ethernet cable with no Wi-Fi and no satellite. Minimums are 20 Mbps download and 5 Mbps upload, and your computer must have an Ethernet port or a USB Ethernet adapter. VPNs are not permitted during the tech check.

At a glance

Wired / Ethernetrequired
Wi-Finot supported
Satellitenot supported
Hotspot / 5G homenot supported
Min. download20 Mbps
Min. upload5 Mbps

What Liveops actually says

“Wired internet connection via an Ethernet cable (No WiFi or Satellite connectivity). Internet Download Speed: Minimum 20 Mbps or higher. Internet Upload Speed: Minimum 5 Mbps or higher.”— Liveops — Agent Requirements & Eligibility · source

Liveops runs an automated Tech Check before you can pick up an opportunity. Its own prep guide says: 'You will need to be connected to the internet via an ethernet cord to your modem or router. Wi-Fi is not supported.'

Does your address qualify for Liveops?

Check in 30 seconds. If a wired connection is available, we'll set it up with Ethernet at your desk before your start date.

Check My Address

What passes for Liveops

A wired connection — fiber, cable, or DSL — with an Ethernet cable from your computer to the router. Fiber is the strongest fit for Liveops's requirements: upload speed matches download speed, latency stays low and consistent, and weather doesn't affect it.

If you're on satellite, a cellular hotspot, or 5G home internet, no speed test will get you past Liveops's rule — the connection type is what's being checked. The fix is a wired line, installed with the Ethernet connection in the room where you'll work.

Before your Liveops tech check

  1. Confirm a wired provider reaches your address (check above).
  2. Run Ethernet to your workspace — not just to the router's room.
  3. Turn off Wi-Fi and any VPN on the work computer.
  4. Run a speed test on the wired line (target: at least 20 Mbps down / 5 up) and screenshot it.

Full checklist: How to pass a work-from-home tech check →

Other employers

TTEC · Concentrix · Alorica · Amazon · Sutherland · Working Solutions · Foundever (Sitel) · Teleperformance · Conduent · KellyConnect · Arise

Requirements are set by Liveops and can change without notice. This page reflects published postings and policies as of 2026-09-15. Always confirm against the specific job listing you're applying to.